State Farm® Insurance Agent Emily Osborne
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tracey berscheid
September 3, 2026
"Tara is amazing to work with! Any time I have questions or need assistance with a policy, she is always happy to help. She is knowledgeable, responsive, and always goes above and beyond to make sure I have what I need. I truly appreciate her and all of her help!"
"Thank you, Tracey, for that feedback on Tara and for taking the time to give us a review! That is what we are here for! We appreciate you! Emily O. "
Veronika Akers
September 3, 2026
"Emily has been awesome to work with, and I spoke to Jake on the phone getting my renter’s insurance transferred over to my new apartment. Working with both of them has been super delightful, they are both very friendly and helpful!"
"Veronika, thank you for trusting us with your insurance and allowing us to serve you! We appreciate your loyalty all these years and enjoy working with you! Emily O "
Peter McKinney
August 26, 2026
"We have worked with the Liberty Lake State Farm office since moving to WA in early 2025. Our agent (Tara Caldwell) is extremely thorough and her follow-through is excellent - no matter the issue! State Farm's rates were also very competitive as we shopped around for a new company. I highly recommend Liberty Lake State Farm and Tara for your insurance needs!"
"Appreciate you and your family so much Peter! Thank you for the great 5-star review and for your business & loyalty all these years to our Agency! Emily O "
Lee Hagseth
August 14, 2026
"I have been doing business with State Farm for 10 years now and They have always been informative and help me find what is best for my needs."
J Driscoll
August 6, 2026
"I can't recommend Emily and her team enough, they have always been helpful, respectful, appreciative and available in every interaction I've had with them. Everyone's insurance goes up over the years, but mine recently went down without any changes to my policy. How many people can say that?
If you're looking for insurance, your search is over. Give them a call and thank me later."
"We all sure do miss seeing you here in the Portal building! Please stop by and see us! Thank you for such a kind review and for your loyalty to our Agency all of these years! You are the best and it has been our pleasure! My team works so hard, it's always nice to be appreciated. :) Emily O "
Nancy Hicks
August 5, 2026
"After the Spokane Firestorm, I requested a review of our present coverage. State Farm at Liberty Lake is a friendly and trustworthy office that has us covered in case of a tragic event. It was a matter of less than five minutes that our agent gave me all the requested numbers. I appreciate this office's efficiency each and every time we call them.. It is a well-run business I highly recommend."
"Thank you, Nancy, for taking the time to give us a review and recommending us! We have been getting a lot of calls due to the wildfires here and are always happy to meet and review your coverages in person, or over the phone. We appreciate you being a long-time customer. Emily O."
Jennifer Chandler
August 3, 2026
"Emily and her team are the best. I’ve worked with Emily for many years and appreciate her heart and commitment to her community."
"Thank you, Jen! The feeling is very mutual! Appreciate you so much for being a real one and having a big heart to serve others! Emily O "
Cindy Wolfe
July 28, 2026
"We had been with the same State Farm Agent for over 45 years. After getting the news she would no longer be serving our Policies we were transferred to a different Agentbwithout our permission. After speaking to that office I immediately knew it would NOT be a good fit. Then I remembered a gal had a State Farm office in Liberty Lake Lake and since we are living in Newman Lake I decided to give their office a call. I was delightfully greeted by Jake on that first phone call. He was able to answer so many questions and in a matter of a day my Husband made an appointment and met with someone in their office. They now have all our policies concerning our vehicles Motor Home. And our home. We are very very pleased. Thank you"
"Thank you, Cindy, so much for such a nice review. Jake absolutely enjoyed talking with you and getting to know you! We appreciate your business and trust in our Agency. We absolutely love helping great people and are always happy to assist and answer any and all questions! Emily O "
Ilsa Mitchell Jencks
July 7, 2026
"The staff is always so friendly and answer questions quickly. Anytime I call, we get whatever we need pretty quickly. Professional, friendly and knowledgeable!!"
"We appreciate this and you very much Ilsa. Thank you for trusting us with your insurance all these years. Emily O "
Michael Feeney
July 6, 2026
"A great Insurance Company to work with. Tara is excellent in communications and Emely sits down and explains the ins and outs of your policies. Couldn’t be happier!!!"
"Mr. Feeney you are the best, thank you Sir! You have always been great to work with, and we appreciate you taking the time to give us a review. Always here for you. Hope you have a great summer! Emily O "
Bob Hammond
July 1, 2026
"The Emily Osborne State Farm office has ALWAYS been great to work with for all my insurance needs! I highly recommend them."
"Thank you, Bob! You have been a delight to work with, and we sure do appreciate your loyalty to us for the past 20+ years! We appreciate you, Bob! Emily O "
Dainon Setzer
June 27, 2026
"Emily and her team were incredibly helpful. I needed to add insurance to a motorcycle while I was still standing in line at vehicle licensing, and they handled it quickly and smoothly so I could get everything taken care of without having to leave and come back. Great service, fast response, and exactly the kind of support you hope for from your insurance agent. Highly recommend."
"Thank you, Dainon, we appreciate hearing this and appreciate your loyalty to our office Sir! Enjoy your Motorcycle! Emily O "
Carl Frith
June 26, 2026
"State Farm in Liberty Lake, WA has always been the best insurance provider we've ever had, for over 40 years! All issues (very few) have been resolved very quickly and professionally. Would recommend to ALL! Carl and Jenean"
"Carl, we appreciate you both so much and enjoy having you as long-term customers! Thank you for taking the time to give us a review and for choosing State Farm for the past 40+ years Sir! Emily O "
Lorenzo Smith
June 20, 2026
"I appreciate Emily Osborne - State Farm Agent. Their service is friendly, professional, and fast. Great work!"
"Thank you, Lorenzo, for the 5 star review, we appreciate it so much and work hard to make sure we deliver the best service to our customers! "
Mary
June 17, 2026
"I appreciate the friendly assistance and support from State Farm"
"Thank you, Mary, for taking the time to give us a review and trusting our office. If you have any questions, please feel free to reach out to me. Emily "
Christian Wu
June 17, 2026
"Tara and Lisa are absolutely great to work with, super helpful and responsive, and give me the best rates of any place out there! I would absolutely recommend them to anyone needing insurance."
"Thank you Christian, you are the best! We enjoy working with you all these years and appreciate you trusting us for all your insurance needs. Thank you for the 5-star review Sir! Emily O "
April Stanisich
June 10, 2026
"Customer service is personable and very quick to help with any insurance needs."
Doug Reisig
June 10, 2026
"The Emily Osborne Agency in Liberty Lake, Washington has been wonderful to deal with. State Farm agent, Tara Caldwell, has been professional, understanding, and willing to assist us in putting together the State Farm coverage umbrella that meets our particular needs."
Ken J
June 10, 2026
"Worked with Tara to set up new policies. Tara was professional, transparent, and knowledgeable. Good experience."
Jeff Grimes
June 10, 2026
"I highly recommend Emily and Tara to take of your insurance needs. Both are very responsive and follow up until the end."
Shannon Roman
June 9, 2026
"I had a great experience working with Jake from State Farm (yes really)! It took me a while to get everything together, and he was super patient and helpful along the way. He helped us save quite a bit of money on our insurance package, with a better coverage fit too!"
Catherine Scott
June 6, 2026
"Everyone in this office is very friendly and welcoming. I worked with Tara Caldwell, and had a wonderful experience. She explained things well to me, she went out of her way to make sure that I got the best price I could. I would definitely recommend Tara Caldwell at Emily Osborne State Farm Insurance in Liberty Lake without any hesitation!"
Annie D
June 1, 2026
"I recently started looking to possibly change insurance companies. I checked with multiple friends and family members to see what company they use State Farm was the one. I got Emily came highly recommended, I got her number and gave her a call. She was so knowledgeable and answered all my questions with professionalism. She was so understanding and helpful. I am definitely switching over to use her as my agent."
Kelly Hettinger
June 1, 2026
"Emily is the insurance Guru! 🙌 She is not only knowledgeable and friendly, she also listens to clients needs and asks all the questions you would never even think about when insuring your property to make sure you have the right coverage/protection, while also making sure you don’t pay for more than you need. She’s really that agent that’s on your side and there with quick support if you need her any hour of the day. I send all my friends and family to her and they all have nothing but great things to say about her too! If you’re looking for an insurance agent for life, Emily Osborne is your gal! Highly recommend!!!"
Jessie Rhoads
May 29, 2026
"Emily Osborne has become more than just our insurance agent. We switched our business to her when we moved to Liberty Lake 18 years ago and she and her family have become very good friends to us and our kids. She's an asset to the community with her work with the Liberty Lake Centennial Rotary club and the absolutely countless hours of volunteer work that she's poured into our town and its schools. We've always marveled at how Emily seems to have more hours in her days to commit to all the extras that she goes above and beyond for. After nearly two decades of friendship and working together with her, Emily and her friendship have been invaluable to us as a family. She is the reason that we continue to do business with State Farm."